Have these documents ready
Save these documents on your computer before you begin. You will attach them to the questionnaire. Files must be easy to read and must not be editable (PDF or picture).
A step-by-step guide to signing up on SAP Business Network (Ariba) and completing and submitting Aecon’s Supplier Registration Questionnaire. Choose where to start, then follow each stage in order.
Gather your documents and find the right starting point
Save these documents on your computer before you begin. You will attach them to the questionnaire. Files must be easy to read and must not be editable (PDF or picture).
| When you see… | It means… |
|---|---|
| A grey box with a STEP number | Do this action. The picture in the same box shows the screen you should see. |
| A red box or red arrow in a picture | This is where to click or what to fill in. (On a black-and-white printout, look for the outlined box or the arrow.) |
| Bold italic words | The name of a button or link exactly as it appears on the screen. |
| A yellow IMPORTANT box | A common mistake that causes your registration to be sent back. |
| Your situation | Start at |
|---|---|
| You received the Aecon invitation email and have never used SAP Business Network | Section 2.1, then 2.4 (create a new account) |
| Your company already has an SAP Business Network account | Section 2.1, then 2.5 (log in with an existing account) |
| You are already logged in and need to find Aecon’s form | Section 4 |
| Aecon sent your registration back to you to fix or update | Section 7.2 |
Open the invitation, then create a new account or log in with an existing one
STEP 1 Open the invitation email from Aecon and select Click Here.
After you click the link, you will see three buttons. Use this table to choose:
| Button | Choose it when… | Go to |
|---|---|---|
| Create new account | Your company has no SAP Business Network account, or nobody can give you access to the existing one. This is the most common choice. | Section 2.4 |
| Use existing account | You (or a co-worker) already have a username and password for your company’s account. | Section 2.5 |
| Review Accounts | Optional – Not recommended. SAP found accounts that may belong to your company, and you want to look at them. | Section 2.3 |
STEP 1 If you see the message “We found existing accounts…”, you can click Review Accounts to see possible matches.
STEP 2 Look at the matched accounts under Top recommendations. Check the Match Criteria list for each account.
We do not recommend waiting for an administrator to reply. They may miss the email or may no longer work at your company. If your company truly has an existing account, someone should have access to it. Ask your co-workers or manager. If you are given credentials, use them to log into Ariba. Click Back and use Use existing account (Section 2.5).
If none of the accounts belong to your company, click Back and use Create new account (Section 2.4).
If your company already has an account, skip to Section 2.5.
STEP 1 Click Create new account.
STEP 2 Select USA: Quincy, WA and click Next.
STEP 3 A note appears. Click Confirm.
STEP 4 Check that the email address shown is your email address. Click Proceed.
STEP 5 Open your email inbox. Find the email “Action required: Your One Time Password” and note the 6-digit number.
STEP 6 Go back to Ariba. Type the 6-digit number into the boxes and click Continue.
STEP 7 Check your company information. Most fields are already filled in. Select your Province / State — this is the only field you must fill in yourself.
STEP 8 Scroll down. Create a Password and type it again in Repeat Password. Tick both agreement boxes and the I’m not a robot box. Click Create account.
STEP 9 If you see the message about existing accounts again, click Continue account creation.
STEP 10 You will see “You are almost done”. Wait. The page will change by itself after a few moments.
STEP 11 You will receive a Welcome to SAP Business Network email. Keep it. It shows your username, your ANID and a link to sign in.
This email does not mean you are registered with Aecon. You must still complete and submit Aecon’s Supplier Registration Questionnaire (Section 5).
STEP 12 Back in Ariba, you are now logged in. Choose your cookie setting (for example Accept All).
Use this section if your company already has an SAP Business Network account and you know the username and password.
Have ready: your SAP Business Network username and password.
Your account must be active for the invitation link to work. If you have not logged in for a long time, first make sure you can sign in to your account, then click the link in the invitation email.
STEP 1 Click Use existing account.
STEP 2 Type your Username and Password, then click Connect.
Add a category and a location so SAP lets you continue
Some accounts must update their SAP Business Network profile right after logging in. If you do not see the “Update your company profile” screen, skip to Section 4.
This is an SAP Business Network requirement, not an Aecon requirement. Aecon cannot see the information in your SAP company profile. It is not Aecon’s questionnaire.
STEP 1 Click Update.
STEP 2 On the Product and Service Categories tab, click Add Category.
STEP 3 Type a word that describes what your company sells or does (1). Click Go (2). Tick at least one result (3). When it shows under Selected categories, click Save (4).
STEP 4 Click the Ship-to or Service Locations tab.
STEP 5 Click Add Location.
STEP 6 Search for, or open the list and tick, at least one place where you sell or provide services. When it shows under Selected locations, click Save.
STEP 7 Click Save at the bottom right of the page.
Find the form, learn its layout and how to attach files
You may be taken to the questionnaire automatically. If not, you will land on the Home page or your company profile. Follow these steps from either page.
STEP 1 At the top of the page, click More (1), then click Proposals-Questionnaires & Contracts (2).
SAME STEP FROM YOUR PROFILE From your company profile page, it looks like this. Click More, then Proposals-Questionnaires & Contracts.
STEP 2 Under Registration Questionnaires, click Supplier Registration Questionnaire.
TIP Click the double down-arrow in the top-right corner to make the form bigger.
Some questions appear only after you answer an earlier question. If a question on your screen is not covered in this guide, answer it if it has a red asterisk (*), or ask your Aecon buyer.
Several questions ask you to attach a document. Attaching works the same way every time:
STEP 1 Click the Attach a file link beside the question.
STEP 2 Click Choose File (1) and select the document on your computer. (You can also drag the file onto the dotted box.) Click OK (2).
STEP 3 You are taken back to the form. The file name now shows beside the question in blue.
Follow the form from top to bottom, question by question
Where: The top of the form, under 1 General Supplier Common Information Questions.
YOUR SCREEN This is what Questions 1.1 to 1.7 look like. Fill them in using the instructions below.
This refers to the location country of your remit-to (payment) address. It is usually filled in already. If it is filled in, do not change it without asking your Aecon buyer.
If it is already filled in, do not change it. The most common answer is New Supplier / Remit to, even if you already supply Aecon. If it is empty, ask your Aecon buyer what to select.
Choosing the wrong Request Type causes delays because your registration will be sent back to you at the end of the review, and it will have to go through all the approvals again.
If the name here does not match the name on your invoices, your invoices will not be processed.
Your company email address. Do not use an Aecon email address.
The person Aecon can contact about this registration. Aecon may call this person to confirm the details.
A working phone number for that person.
Your company website. Leave it blank if you do not have one.
Where: Still in Section 1, under 1.8 Tax Information. Have ready: your tax document.
Your form shows one of two versions of this question. Answer the version you see:
| If your screen asks… | Answer |
|---|---|
| Version 1: “Are you Tax exempt?” | No if you have a federal or national tax ID (this is the usual answer). Yes only if you do not have a government tax ID. This question is not about U.S. tax-exemption certificates. |
| Version 2: “Does your company have a Government Tax Identification Number (Tax ID Registration)?” | Yes if you have a federal or national tax ID. No if you do not. |
EXAMPLE Version 2 of the tax questions, filled in for a Canadian supplier.
This appears only if you said you have no tax ID. Explain why you cannot provide a federal or national government tax ID. (This question is not about U.S. tax-exemption certificates)
First select the Country/Region. Then type your tax number in the Tax Number box. It must match your tax document.
| Where your company is | What to enter |
|---|---|
| Canada | GST/HST number in this exact format: 123456789RT0001 (9 digits + RT + 4 digits). Aecon collects and remits GST/HST, which uses the CRA program code RT, so use this format only. If you have a PST or QST number, enter it in its own row. |
| United States | Your TIN (Taxpayer Identification Number) from your W-9. Do not enter state business numbers. |
| Other countries | Your national tax ID or government business number (for example, VAT number). |
Enter your business or corporation registration number if you have one. Enter it only if different from your Tax ID number.
Click Attach a file and attach your tax document (see Section 4.3 for how to attach).
| Where your company is | Document to attach |
|---|---|
| Canada | A document from the CRA (Canada Revenue Agency) showing your GST/HST number, or a screenshot of a positive result from the CRA GST/HST Registry Search (search online for “CRA GST/HST Registry”). The tax number you enter must also match the tax number printed on your invoices. |
| United States | Your W-9. |
| Other countries | A similar document from your government tax agency. |
The document must show the same tax number and the same company name (legal name or DBA) that you entered. If your DBA is not on the tax document, attach a government document linking both names in Question 14 or 15.
Answer Yes or No. If you already have a supplier ID with Aecon, ask your buyer whether your account is set up as a subcontractor (SUB) before you answer. Changing this answer will overwrite the SUB settings in Aecon’s system.
This appears only after certain answers to the previous question. If it appears, select the type of business you are (for example, Incorporated Entity).
Have ready: your proof of address (a blank invoice is best).
WHAT TO DO Enter your remit-to address exactly as it is printed on your invoices — even if you want to be paid electronically.
If your Request Type (Question 1.2) is Ordering Address, enter the address that should print on the Purchase Order instead. Ask your buyer if you are not sure. For any other Request Type, enter the address printed in the remit to instructions of your invoices, or where the payments should go, even if you want to be paid electronically.
Leave it as No if you are working with Aecon for the first time. Answer Yes only if you already have a supplier ID with Aecon and are giving us a different address.
WHAT TO DO Open the list and select the industry that best matches the work you will do for Aecon.
WHAT TO DO Type your 6-digit NAICS code in the box.
HOW TO FIND IT To find your code, go to www.naics.com/six-digit-naics. Type a word that describes your business in the search box and click the magnifying glass. Copy the 6-digit code that best fits the work you do for Aecon.
Open the list and choose how Aecon will pay you. Aecon prefers electronic payments. Your choice decides what you enter in Form Section 5 (Bank Details). Ask your buyer before you choose Wire or SWIFT.
Answer three quick questions. The guide will tell you what to select in Question 4.1 and show only the bank table you need in Form Section 5.
Answer the questions above to see your payment method.
Answer the questions above to see your payment method.
Your remit-to address is in Canada and you will be paid by an Aecon Canadian company, so select [E] - EFT in Question 4.1.
On the bank screen (Form Section 5), fill in Country/Region (Canada), Bank Key/ABA Routing Number (8 digits: 3-digit institution number + 5-digit transit number, e.g. 00408012), Account Number, Email for EFT Remittance and Bank Document Attached.
Leave SWIFT Code and IBAN Number blank. Do not enter a SWIFT code for EFT.
Avoid these common mistakes: only fill in a bank field if your bank document shows it; do not use the cheque number as the account number; do not remove leading zeros (for example, keep 004).
Go to the Canadian bank table (EFT column) →
Your remit-to address is in the U.S. and you will be paid by an Aecon US company, so select [E] - EFT in Question 4.1.
On the bank screen (Form Section 5), fill in Country/Region (United States), Bank Key/ABA Routing Number (your 9-digit ABA routing number), Account Number, Email for EFT Remittance and Bank Document Attached.
Leave SWIFT Code and IBAN Number blank. Do not enter a SWIFT code for ACH.
Avoid these common mistakes: only fill in a bank field if your bank document shows it; do not use the cheque number as the account number; do not remove leading zeros (for example, keep 004).
Go to the U.S. bank table (ACH column) →
Your remit-to address is in Canada, but you will be paid by an Aecon US company, so Aecon cannot pay you by EFT. Ask your Aecon buyer before you choose Wire or SWIFT. Most cross-border suppliers use [W] - WIRE. [S] - SWIFT is only for specific Aecon companies that have this set up.
On the bank screen, fill in the same fields as EFT (Bank Key/ABA Routing Number, 8 digits, and Account Number) plus the SWIFT Code. Leave IBAN Number blank. Also fill in Email for EFT Remittance and attach your bank document.
If your bank document does not show your SWIFT code, attach proof of it in Question 14 or 15.
Avoid these common mistakes: only fill in a bank field if your bank document shows it; do not use the cheque number as the account number; do not remove leading zeros (for example, keep 004).
Go to the Canadian bank table (WIRE or SWIFT column) →
Your remit-to address is in the U.S., but you will be paid by an Aecon Canadian company, so Aecon cannot pay you by EFT. Ask your Aecon buyer before you choose Wire or SWIFT. Most cross-border suppliers use [W] - WIRE. [S] - SWIFT is only for specific Aecon companies that have this set up.
On the bank screen, fill in the same fields as ACH (Bank Key/ABA Routing Number, 9 digits, and Account Number) plus the SWIFT Code. Leave IBAN Number blank. Also fill in Email for EFT Remittance and attach your bank document.
If your bank document does not show your SWIFT code, attach proof of it in Question 14 or 15.
Avoid these common mistakes: only fill in a bank field if your bank document shows it; do not use the cheque number as the account number; do not remove leading zeros (for example, keep 004).
Go to the U.S. bank table (WIRE or SWIFT column) →
Your remit-to address is outside Canada and the U.S., so Aecon cannot pay you by EFT. Ask your Aecon buyer before you choose Wire or SWIFT. Most international suppliers use [W] - WIRE. [S] - SWIFT is only for specific Aecon companies that have this set up.
On the bank screen, fill in Account Number and SWIFT Code. Enter your country’s bank or routing code in Bank Key/ABA Routing Number if your country uses one. The IBAN Number depends on the country: enter it if your bank document shows it.
If you are not sure of the format, check with your bank before you submit. If your bank document does not show your SWIFT code, attach proof of it in Question 14 or 15.
Avoid these common mistakes: only fill in a bank field if your bank document shows it; do not use the cheque number as the account number; do not remove leading zeros (for example, keep 004).
Go to the international bank table →
Your remit-to address is in Canada. If an Aecon Canadian company will pay you, select [E] - EFT. If not, Aecon cannot pay you by EFT: ask your buyer whether to choose [W] - WIRE or [S] - SWIFT.
The Canadian bank table is shown below with both columns: EFT, and WIRE or SWIFT.
Avoid these common mistakes: only fill in a bank field if your bank document shows it; do not use the cheque number as the account number; do not remove leading zeros (for example, keep 004).
Go to the Canadian bank table →
Your remit-to address is in the U.S. If an Aecon US company will pay you, select [E] - EFT (ACH). If not, Aecon cannot pay you by EFT: ask your buyer whether to choose [W] - WIRE or [S] - SWIFT.
The U.S. bank table is shown below with both columns: ACH (EFT), and WIRE or SWIFT.
Avoid these common mistakes: only fill in a bank field if your bank document shows it; do not use the cheque number as the account number; do not remove leading zeros (for example, keep 004).
Your JV requires cheque payment, so select [C] - CHEQUE in Question 4.1.
Do not enter bank details. Skip Form Section 5 and go to Form Section 6 (Is this an update to the bank details?).
Cheques use the legal name in Question 1.3 and the address in Question 1.9, so make sure both are exactly right.
You answered “I don’t know” to the JV question. If you supply an Aecon joint venture, ask your buyer whether the JV requires cheque payment.
| Choose… | When | What it looks like |
|---|---|---|
| [E] - EFT (called ACH in the U.S.) | Your remit-to address is in Canada, and you will be paid by an Aecon Canadian company. Your remit-to address is in US, and you will be paid by an Aecon US company. | |
| [W] - WIRE | Your remit-to address cannot be paid via EFT by Aecon. Check with your buyer. Most cross border and international suppliers. | |
| [S] - SWIFT | Your remit-to address cannot be paid via EFT by Aecon. Check with your buyer. Only for specific Aecon Companies that have this functionality setup | |
| [C] - CHEQUE | If you are a JV supplier for which the JV required cheque payment. Do not enter bank details. Skip Form Section 5 and go to Form Section 6 (Is this an update to the bank details?). Cheques use the legal name in Question 1.3 and the address in Question 1.9. |
Have ready: your bank document, for example void cheque or bank letter. Skip this section if you chose Cheque.
Only fill in a bank field if your bank document shows that information. Aecon must have proof of every bank detail you enter.
STEP 1 Under 5 Bank Details, click the link Add Bank Details (0). A new screen opens.
STEP 2 On the new screen, click Add Bank Information.
STEP 3 Select the Country/Region of your bank (should match the Country/Region of your remit-to address). Then fill in the bank fields for your payment method (see the table below).
| Field on screen | EFT | WIRE or SWIFT |
|---|---|---|
| Bank Key/ABA Routing Number | 8 digits: 3-digit institution number, then 5-digit transit number (e.g. 004 + 08012 = 00408012) | Same as EFT (8 digits) |
| Account Number | Required | Required |
| SWIFT Code | — leave blank | Required |
| IBAN Number | — leave blank | — leave blank |
| Account Holder Name | Optional | Optional |
| Bank Name, Branch, Street, City, Postal Code | Optional | Optional |
| State/Province/Region | Optional. Max. 6 characters – use the short code (e.g. ON, BC, NY) | Optional. Max. 6 characters – use the short code (e.g. ON, BC, NY) |
EXAMPLE WIRE or SWIFT for a Canadian bank: the same fields as EFT, plus the SWIFT Code.
| Field on screen | ACH (EFT) | WIRE or SWIFT |
|---|---|---|
| Bank Key/ABA Routing Number | 9-digit ABA routing number | Same as ACH (9 digits) |
| Account Number | Required | Required |
| SWIFT Code | — leave blank | Required |
| IBAN Number | — leave blank | — leave blank |
| Account Holder Name | Optional | Optional |
| Bank Name, Branch, Street, City, Postal Code | Optional | Optional |
| State/Province/Region | Optional. Max. 6 characters – use the short code (e.g. ON, BC, NY) | Optional. Max. 6 characters – use the short code (e.g. ON, BC, NY) |
EXAMPLE ACH (EFT) for a U.S. bank.
EXAMPLE WIRE or SWIFT for a U.S. bank: the same fields as ACH, plus the SWIFT Code.
| Field on screen | WIRE | SWIFT |
|---|---|---|
| Bank Key/ABA Routing Number | Your country’s bank or routing code, if your country uses one | Your country’s bank or routing code, if your country uses one |
| Account Number | Required | Required |
| SWIFT Code | Required | Required |
| IBAN Number | Depends on the country | Depends on the country |
| Account Holder Name | Optional | Optional |
| Bank Name, Branch, Street, City, Postal Code | Optional | Optional |
| State/Province/Region | Optional. Max. 6 characters – use the short code (e.g. ON, BC, NY) | Optional. Max. 6 characters – use the short code (e.g. ON, BC, NY) |
EXAMPLE IBAN: enter both the Account Number and the IBAN Number if your bank document shows them.
Do not use the cheque number as the account number.
Do not remove leading zeros (for example, keep 004).
Do not enter a SWIFT code for EFT/ACH.
STEP 4 Scroll to the bottom of the bank screen. In Email for EFT Remittance, type the email address where you want payment notices or remittance advices sent.
STEP 5 Then click the Attach a file link beside Bank Document Attached? to attach your bank document, for example, void cheque or bank letter
Click Choose File, select your bank document, then click OK.
STEP 6 Check that the file name now shows beside Bank Document Attached? Then click Save at the top right of the bank screen to go back to the main form.
If a different account holder name than your company’s legal name appears on your bank document, attach a government document linking both names in question 14 or 15.
If the account holder is in an owner’s personal name (sole proprietor), also attach official government proof linking the person and the business.
If your payments go to a factoring company (you outsource your accounts receivable), attach the agreement linking both companies and your written permission for Aecon to pay them in question 14 or 15.
WHAT TO DO Select No if this is your first time setting up with Aecon.
These questions tell Aecon more about your company. Answer every question with a red asterisk (*). If something does not apply to your company, answer No. Your answers are voluntary disclosures and are not used for quotas. You must still give an answer to each required question, but “No” is an acceptable answer.
YOUR SCREEN This is the start of Section 7. The questions outlined in red are especially important.
Answer Yes or No honestly. See the Aecon Supplier Code of Conduct at aecon.com/resources. If Yes, provide an explanation on question 7.2.3 Please provide explanation of Conflict as it appears.
If this box appears, enter the expected total value of your work with Aecon.
Select your company’s yearly revenue range.
Select the range.
Type a number.
Click select and follow the steps below.
Answer Yes if your company has no accusations, charges, convictions or fines for fraud, bribery or corruption in any jurisdiction.
Answer Yes or No.
HOW TO SELECT For Question 7.3.4, click select. In the window, tick the region(s) you serve (click the small arrow to see countries), then click Done.
WHAT TO DO Answer each sustainability question (7.3.7.1 to 7.3.7.14). If something does not apply to your company, answer No. If a question asks for a document (for example, a policy or certificate), attach it if you have one.
WHAT TO DO Answer whether your company belongs to a diverse category. If you answer Yes, more questions appear asking which category and whether you have a certification. Answer them.
CANADIAN SUPPLIERS Aecon is proud to support Indigenous / aboriginal businesses. If your business is at least 51% owned and controlled by Indigenous people or an Indigenous community, answer Yes to 7.3.9.1, then answer the certification question and (optional) select your community in 7.3.9.4 (click select).
U.S. SUPPLIERS Answer 7.3.9.3 to confirm whether your company is a Native American owned and controlled entity (at least 51% owned and controlled by Native American people or a Native American community). Then, in 7.3.11, click select and choose the Federally recognized Tribe or Alaska Native Entity your company is affiliated with (optional).
WHAT TO DO Answer each quality question (7.3.12.1 to 7.3.12.5) based on what your company actually has in place.
Canada’s Fighting Against Forced Labour and Child Labour in Supply Chains Act (Bill S-211) requires Aecon to report on the steps it takes to prevent forced labour and child labour in its supply chain. Your answers help Aecon meet this requirement.
WHAT TO DO Answer every question in this section. More questions may appear depending on your answers. If a Please explain box appears, describe your situation in one or two sentences.
Optional. Use it to explain anything unusual — for example, why two different company names appear on your documents. Key comments on this box might reduce back and forth on your registration with Aecon.
WHAT TO DO Read the statement and select Yes. This question is required — Aecon cannot set you up without it as this is a confirmation that you accept Aecon’s payment to the banking details you provided, and that you agree with Aecon Supplier Code Of Conduct.
No action needed. This section is used by Aecon, and you may ignore it if you see it on your screen.
WHAT TO DO This section applies only if you are a subcontractor with a contract value over $100,000 (CAD or USD), or you perform high-risk work. See definition section for more details.
WHAT TO DO Use Attach a file beside 14 Additional Attachment 1 or 15 Additional Attachment 2 to add any extra documents, as needed. For example:
Check your answers, submit, and fix any errors
STEP 1 Click Submit Entire Response at the bottom of the form.
STEP 2 A box asks “Submit this response?”. Click OK.
STEP 3 You will see the message “Your response has been submitted. Thank you for participating in the event.” You are done.
If an error message appears after you click Submit Entire Response, your response was not submitted. The red message at the top of the form tells you how many problems need to be fixed.
WHAT TO DO Fix each problem, then submit again.
What happens next, and how to fix a returned registration
Your Aecon buyer reviews your registration. Aecon may call your business contact to confirm the details. If something needs to be fixed, you will receive an email titled “Action needed: Provide additional registration information to Aecon Construction Group Inc.” with comments explaining what to change.
STEP 1 Open the “Action needed” email, read the comments, and click Click Here.
STEP 2 Sign in with your existing credentials. Under Customers, select Aecon Construction Group Inc., then click Supplier Registration Questionnaire.
STEP 3 Click Revise Response.
STEP 4 Change the answers Aecon asked for. To change bank details, go to 5 Bank Details and click Add Bank Details (1).
STEP 5 Click Save draft, then click Submit Entire Response and OK (Section 6.2).
HOW TO Sign in using the link in your invitation email or your SAP welcome email. If you land on your company profile or your home page, click Proposals-Questionnaires & Contracts at the top (you may need to click More first).
Match what you see to what it means and what to do, or contact the right people for help.
| What you see | What it means | What to do |
|---|---|---|
| Your answers disappeared | The form logged you out after 5 minutes without saving. | Sign in again and re-enter the answers. Click Save draft every few minutes. |
| You cannot find Aecon’s form | You are on the Home page or profile page. | Click More > Proposals-Questionnaires & Contracts (Section 4.1). |
| “Update your company profile” screen | SAP needs categories and locations. It is not Aecon’s form. | Follow Section 3, then go to Section 4. |
| Red message “Please correct any errors before continuing” on the profile screen | A category or location was not actually selected before saving. | Make sure it shows under Selected categories / Selected locations, then click Save (see pictures below). |
| “Your Sign In Request is Denied” | Only your company’s SAP account administrator can update the profile. | Contact your account administrator and ask them to complete their Profile (Section 3) and let your Aecon buyer know you are blocked. |
| Aecon’s questionnaire is not listed under Proposals-Questionnaires & Contracts | There might be a problem with the link between your SAP Business Network account and Aecon’s | Contact your Aecon buyer. |
| Aecon Construction Group Inc is not listed under your customers list | There might be a problem with the link between your SAP Business Network account and Aecon’s | Contact your Aecon buyer. |
| Cannot receive One Time Password to finish Registration on SAP Business Network | You will not be able to create an account until you receive the verification code | See Section 8.2 |
| A question in this guide is not on your screen | It only appears after certain answers. | Ensure your previous answers are correct. If the question still does not appear, then skip it in this document. |
| The bank screen will not save | A field is in the wrong format. | Use a short code (max. 6 characters) for State/Province (e.g. ON). Check the bank key length. |
| You cannot submit | A required question is empty. | Look for the red message and answer every question with a red asterisk (*). |
| You cannot create a new account in SAP Business Network | You are receiving any error not listed on this table, or you cannot proceed further | Contact SAP Support. See following Section |
SAP SUPPORT Click the icon to open SAP Support. See Section 8.2 for the full steps.
Before creating an SAP Business Network Account: The help icon is located near the top right corner of the page.
After creating an SAP Business Network Account: If you are logged it, the help icon it is located beside your initials.
If this guide does not solve a problem with your SAP Business Network account, you can ask SAP for help through the SAP Help Center. Start by clicking the (Support) icon at the top right of any page (see the picture in Section 8.1).
STEP 1 In the How can we help you? panel on the right, click Support.
STEP 2 The SAP Help Center opens in a new page.
STEP 3 Under How can we support you? type your question, then click Next.
STEP 4 Under What do you need help with?, click the option that best fits your problem, then click Next Step.
STEP 5 SAP shows a list of help articles (Resources). Read any article that matches your problem. If none of them help, click Next.
STEP 6 Fill in the form as completely as you can, then click Next.
STEP 7 This is the last form before your request is added to the SAP support queue. Fill in your contact details, tick I agree, then click Submit.
STEP 8 Read the confirmation message. Make sure your company email accepts messages from SAP: add itsm.notification-service@sap.com to your email allow list (safe senders).
What this guide covers, the terms it uses, and document-control information.
This document shows, step by step, how to sign up on SAP Business Network (Ariba) and how to complete and submit Aecon’s Supplier Registration Questionnaire. Submitting the questionnaire starts your onboarding as an Aecon supplier.
It is written for anyone completing the registration, including people who do not use computers often. Most steps have a picture of the screen you should see, and the instruction for each step is printed on the same page as its picture.
| Revision Number | Description of Change | Effective Date | Author | Approver |
|---|---|---|---|---|
| 00 | Initial Document Creation | Feb 20, 2026 | Lauren Craft | Karina Cuadra/Rosalia Hidalgo |
| 01 | Revision | July 31, 2026 | Lauren Craft/Evan MacFarlane | Rosalia Hidalgo |
| 02 | Document restructured into a step-by-step guide that follows the questionnaire in form order. Screenshots kept on the same page as their instructions. | Nov 1st, 2026 | Evan MacFarlane | Rosalia Hidalgo |
Source: NEW Supplier Perspective Ariba Work Instructions - Step-by-Step.pdf (Revision 02). Copyright © Aecon Group Inc. All rights reserved. If printed, this document is uncontrolled. Screenshots are reproduced from the source document. Your progress and helper answers are saved only in this web browser; this guide does not send supplier information anywhere.